Brilliant teaches math, science, and computer science through interactive problem-solving - not passive video watching. Its AI adapts difficulty in real time based on your performance.
Community sentiment toward Brilliant (Brilliant Earth) is overwhelmingly negative, with users reporting defective products, abusive customer service, and requiring legal action to obtain refunds. The company appears to be hiring for damage control.
“I underwent the most insane customer service hell to get my money back from Brilliant Earth”
RedditAnalyzed from community discussions on reddit.com · May 2026
The AI assistant used by 200 million people worldwide
